This Privacy Policy explains how [Your Company Name] (“we,” “us,” or “our”) collects, uses, shares, and protects personal information when you use our website, applications, and other services. We are committed to safeguarding your privacy and ensuring that your personal information is protected.
1. Information We Collect
We may collect the following types of information:
- Personal Information: Information you provide, such as name, email address, phone number, payment information, and shipping address.
- Device Information: Details about the device used to access our services, including IP address, browser type, and operating system.
- Usage Information: Data on how you interact with our website and applications, including the pages you visit, the links you click, and other actions.
- Location Information: If enabled, we may collect information about your physical location to provide location-based services.
We also use cookies and similar technologies to enhance your experience on our site. You can manage your preferences regarding cookies through your browser settings.
2. How We Use Information
We use the information we collect for the following purposes:
- Service Provision: To process your transactions, manage your orders, and provide customer support.
- Improvement of Services: To personalize your experience, improve our offerings, and conduct analytics.
- Communication: To send you updates, promotional materials, and other information relevant to your interests.
- Security and Compliance: To protect against unauthorized access, prevent fraud, and comply with legal requirements.
3. Information Sharing
We may share your information in the following circumstances:
- With Third-Party Service Providers: To assist with services like payment processing, order fulfillment, and analytics.
- With Affiliates and Partners: In cases where we work with trusted partners to offer co-branded services.
- For Legal Reasons: When required by law or to protect our rights, property, or safety.
We do not sell or rent your personal information to third parties for their marketing purposes without your explicit consent.
4. Data Security
We implement industry-standard security measures to protect your information. This includes encryption, secure servers, and regular monitoring for vulnerabilities. However, no method of transmission over the internet is completely secure, so we cannot guarantee absolute security.
5. Your Rights and Choices
You have the following rights regarding your personal information:
- Access and Correction: You may request access to or correction of your personal data.
- Data Deletion: You can request that we delete your personal information, subject to certain exceptions.
- Opt-Out of Marketing: You may choose to opt out of receiving promotional emails by following the unsubscribe instructions in those emails.
- Cookie Management: You can manage cookies through your browser settings.
6. Children’s Privacy
Our services are not directed to individuals under the age of 13, and we do not knowingly collect personal information from children. If we become aware of any such data, we will promptly delete it.
7. Changes to This Privacy Policy
We may update this Privacy Policy periodically. We will notify you of significant changes by posting a notice on our website or by other appropriate means. We encourage you to review this Privacy Policy regularly for any updates.
8. Contact Us
If you have any questions or concerns regarding this Privacy Policy, please contact us at: Phone: [+254 721 932646]